Warranty Service

Pre-sale Service

1. Equipment model selection;
2.according to the special requirements of customers, personalized customized products;
3. Train technicians for customers free of charge;
4. Free professional technical engineers to plan the site on site and design the best process and plan.

5. Acceptance of the product;
6. Assist the client in drafting the construction plan;

Medium-sales Services
ECHO have the trained team to follow your orders methodically to guarantee the products can be finished on time with high quality.

After-sales Service

1.One Year Warranty,As long as there is a non-human fault in a year,free re-placement parts.
2.Parts Replacement,Don’t worry about the parts damaged or not sold after the machine is sold.we have a field factory with hundreds of enployees to serve you.
3.Engineer Asssignment,Lifelong maintentance,If your equipment breaks down,we will arrange engineers to repair it.
4.Online Instruction,We open online services,as long as your equipment failure,our engineers will be the first time for a one-to-one trou-bleshooting.
5.Feedback Survey,The engineer is required to bring a questionnaire to fill in the satisfaction with the engineer and the use of the equipment.